Jeff and I are spending a few days in Bettiah, West
Champaran, observing a field project, and we have the delightful privilege of
staying at “Hotel Kishan Vilas,” which roughly translates to “Hotel Farmer
Luxury.”
When we pulled up, the slogan on the door read “Redefining
Hospitality.” This felt a little ominous to us, until we found out that this is
a new branch of their original hotel, Hotel Kishan (Hotel Farmer) across the
street. I think we made the better choice.
They are clearly attempting to redefine hospitality in small
and large ways. It’s clean, the beds are comfortable, there’s AC, a fan, a
coffee table with chairs and a private bathroom, and even a (crackly)
television. However, in their attempt to show their eagerness for hospitality,
they may have omitted a few things. For example, they serve food but there’s no
restaurant, so we’ve been eating in our room, which is totally fine (the food’s
quite good).
What’s a little more awkward is their habit of knocking to
deliver a meal while they are also walking inside. We either lock the door (and
hear a thump as they walk straight into it), or more often, Jeff’s taken to
remarking, “Yes, you may come in” after they’ve entered the room. This is strongly
reminiscent of our attempts to train our dog Lalu by directing him to do
something after he’d already decided (and started) to do it.
It’s very normal for restaurants here to have an enormous
menu but actually offer only a small number of items. Hotel Kishan Vilas takes
this to another level. They have a notice on the back of the menu that says:
“Ice Creams and Sweets Available on Demand,” but when Jeff politely asked for
ice cream last night, we were informed that they didn’t have any. “Of course!”
we realized later – he wasn’t demanding enough.
Go figure we didn't take it literally enough. |
All of this is a gentle critique, because it’s a lot better
than we expected and we’re totally comfortable here. We’d heard horror stories
about Bettiah from J-PAL RAs when we lived here, but for a short visit, we’re doing
great.
The view from our window, on a gorgeous day. |
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